Claims Service

As a corporate partner of Lumley, we know that you will be judged by the claims service we provide. That’s why we go the extra mile to ensure your customers’ claims are handled swiftly and sensitively.

What we offer

  • Our experienced claims staff ensure claims are dealt with quickly and efficiently
  • Your customer will always talk to a call centre team member and not an answering machine – guaranteed
  • Our claims representatives can respond to all queries as if they were part of your own organisation
Leadership Team
John Lyon
John Lyon

John was appointed CEO of Lumley in May 2008 and is responsible for strategic direction and operational performance of the company. He reports regularly to the Lumley Board and to Wesfarmers.

Products and services
Tools and downloads